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Please see below for information from our TPD Liaison Lieutenant Eric Scripps:

1.       311 is still operational and running.  This is the preferred method of filing neighborhood concerns that do not meet 911 criteria.  This helps the city as a whole track the concern and route it to appropriate staff (Neighborhood and Community Services, Code Enforcement, Homeless Outreach Team, Community Liaison Officers etc.).  Use the following link for a chart: https://cityoftacoma.org/cms/one.aspx?pageId=185466 . 

2.       We do have some Community Policing staff remote working during this time to lessen their chance for exposure.  If our Patrol Division staffing gets in trouble due to virus quarantines then Community Policing staff may be tasked with backfilling.  Staff that is remote working still have access to email, the 311 system, and most, if not all, have their desk phones forwarding to department cell phones. 

3.       All police substations are still closed for public use.  Unfortunately, we do not have an anticipated re-open date currently as information continues to be updated concerning our virus response.

I hope this finds you all well,

Lt. Eric Scripps

Tacoma Police Department

eric.scripps@cityoftacoma.org

As you may know, unlike the federal government, states are not able to run deficits in their budgets. Here in Washington, we too must balance our budget, and the costs from this pandemic will have to be paid for by a reduction in services. We know so many are hurting right now, and the effects of Covid-19 will be felt for a long time after the initial response is over. Your life and the lives of our friends, families, and neighbors are what matters most, and we will get through this together. In this tough time, it is important we do our best to be resilient, continue to care for one other, and stay informed.

Always keeping us up-to-date, Council Member Beale has the following information for us:

John Gaines, our TPU Liaison sent the following information for us:

Here are some updates from TPU:

• Extended payment plans
• Waiving late fees
• Providing an Emergency Assistance Fund
• Suspending disconnects
• Extended call center hours

Call our Customer Services team to get the best solutions for you at: 253-502-8600. MyTPU.org/COVID19

Lastly, we updated the Power rates content to reflect the delayed rate adjustment.

·https://www.mytpu.org/payment-billing/rate-information/

“The Public Utility Board and City Council voted Tuesday, March 31 to delay this rate increase until July 1, 2020. This decision is in response to the current State of Emergency caused by COVID-19.”

I am available to answer any questions. Thank you,

John Gaines

John Gaines, DBA | Tacoma Public Utilities

Community Relations Manager | Public Affairs & Communications

Desk (253) 441-4661 | Cell 253-260-0065

www.mytpu.org